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Neuropathy & Chiropractic Care Center of Suburban Chicago
🏢 GENERAL INQUIRY
Where are your offices located?
We have two locations: Naperville and Wheaton.
Naperville office address:
2112 Winding River Dr, Suite 120, Naperville, IL
Located at Route 59 and 87th Street, behind Walgreens.
Naperville office hours:
Mon & Wed: 9AM–1PM, 2PM–6PM
Tue & Thu: 8AM–12PM, 1PM–5PM
Fri: 8AM–12PM
Closed weekends
Naperville doctor: Dr. Kamal
Wheaton office address:
1600 N Main St, Wheaton, IL
Located at Main Street and Parkway Drive, across from Walgreens.
Wheaton office hours:
Mon & Wed: 9AM–1PM, 2PM–6PM
Tue & Thu: 9AM–12PM, 1PM–5PM
Fri: 9AM–1PM
Closed weekends
Wheaton doctor: Dr. Tilson
What if I have a medical emergency?
Call 911 immediately.
📅 SCHEDULING INQUIRIES
Can I schedule just for a massage as a new patient?
No. Massage is only available as part of a chiropractic treatment plan.
All new patients must start with a consultation.
Can I book laser or red light therapy as a new patient?
No. A consultation is required first.
If the doctor recommends these therapies, we’ll schedule them afterward.
Can I schedule for decompression? Yes, but only at our Naperville office.
Do you offer weekend appointments?
No, we’re closed on weekends, but let us help you find a weekday time that works for you.
Do you offer transportation? No, but your insurance provider may offer transportation benefits.
🦶 NEUROPATHY INQUIRIES
What do you do for neuropathy?
We focus on healing nerve damage, not just pain management. Our program combines advanced technology, circulation therapy, and targeted nutrition to restore nerve function.
How do I know if it’s really neuropathy?
We perform a nerve exam to measure damage and show you what’s going on.
Can neuropathy be reversed?
In many cases, yes—if caught before permanent damage sets in.
We’ve seen patients regain feeling, reduce pain, and improve balance and sleep.
Do you treat diabetic, chemo-related, or idiopathic neuropathy?
Yes. We treat many types, including diabetic, chemotherapy-induced, idiopathic, and rare conditions like Charcot-Marie-Tooth syndrome. What matters most is how much nerve function remains.
How long does the first neuropathy visit take?
About 75 minutes. It includes a nerve exam, circulation thermal scan to check for blood flow, and a set of x-rays if needed. Your report and care plan are reviewed at your second visit.
Do you use medications or injections?
No. Medication and injections are only for pain management which often leads to more nerve damage. Which is why patients lose their balance, muscle control, and have blood pressure problems, and organ dysfunction as neuropathy progresses into advanced stages. Our care is about treating neuropathy before permanent damage.
Is a referral required?
No referral needed. You can schedule directly with us.
What kind of results do people see?
Results vary, but many patients experience less pain, better balance, and improved mobility.
Can I bring someone with me?
Yes, and we recommend it—especially if they help with your health decisions.
What if I live far away or out of state?
We see patients from across the U.S. Depending on the neuropathy, some qualify for home care where medical equipment is delivered directly to your house. However, the initial in-person exam is required for the doctor to make that determination.
What kinds of neuropathy treatment do you offer?
Treatments vary from patient to patient- depending on the neuropathy. However, some treatments we do offer include laser therapy, bi-phasic electrical stimulation, red light therapy, electromagnetic light therapy, oxygen therapy, supplements, and more. Your care is personalized depending on your exam.
What if my neuropathy is advanced?
Even with severe symptoms, we test to see what nerves can still be saved. Early care makes a difference.
What if I’m not sure it’s neuropathy?
That’s why exam is important. The doctor will let you know whether or not it is neuropathy.
What if I’ve already tried everything?
Most of our patients have tried medications and injections without lasting results, because these types of treatments are only to manage pain. What we do is different—it focuses on nerve healing, not symptom masking.
Do you have a closer location?
As of right now, we only have clinics in Naperville and Wheaton, Illinois. However, we see many patients from out of state because they are looking for treatments that will help them to keep walking, and stay independent as long as possible. Pain management treatments such as medication, only makes it slightly easier to get worse, and does nothing to stop or slow down the progression of neuropathy reaching the end stage.
What is the end stage of neuropathy?
Neuropathy has 5 stages: stage 3 is often when patients start to file for disability- especially when it affects at least two limbs, and/or short term memory. Stage 5 is detrimental and patients in this stage usually have many other health complications like: developing ulcers that don't heal, amputation, and complete loss of independence. And it only starts with pain, numbness, burning, and tingling as indicators of nerve damage.
What if I can’t afford care?
We understand. That’s why we work with insurance and offer flexible payment options.
Not treating neuropathy can lead to greater costs later.
What if I don’t have time?
The exam takes about 90 minutes, and we’ll work with your schedule.
Early testing means better outcomes.
💆♂️ CHIROPRACTIC INQUIRIES
Do you treat back pain, headaches, or joint issues?
Yes. We help with sciatica, migraines, neck and back pain, joint injuries, neuropathy, and more.
How does chiropractic care work?
We realign your spine and body to improve function and reduce pain.
Is chiropractic care just for back pain?
No. It also helps with headaches, joint issues, stress, and overall wellness.
How soon will I feel better?
Some feel relief after one visit; others improve over time.
We focus on long-term results.
Is chiropractic care safe?
Yes. It’s one of the safest, most effective forms of pain relief.
Do chiropractic adjustments hurt?
Most patients get relief, and increase range of motion. However, some patients are a little sore since we are correcting your alignment - kind of like going to the gym and feeling sore for a bit.
Do you offer wellness or maintenance care?
Yes. Many patients come in regularly to stay aligned and to be proactive about their health.
Do you treat children or pregnant women?
Yes. We provide pediatric care for kids especially as their spine develops, for babies with issues like colic, and for expectant mothers to promote healthy pregnancy.
Is chiropractic care safe for seniors?
Yes. We use techniques that are comfortable and safe for older adults.
Can I see a chiropractor in an emergency?
For medical emergencies, call 911.
If you’re in acute pain, we’ll try to schedule you ASAP.
Do you offer acupuncture?
No, we do not.
MASSAGE INQUIRIES
Do you offer pre-natal massages?
Yes, as long as it's after the first trimester. We also offer post-natal massages after 6 weeks of giving birth.
Do you offer hot stones?
Yes, for $25 plus the base - available only at our Naperville office.
Do you offer cupping therapy?
Yes, for a $25 upgrade - available only at our Wheaton office. It is suction based. Not fire based for safety.
Can I get scheduled with Liz?
Yes, Liz is at our Wheaton office. I can send you a self scheduling link so you have direct access to her calendar.
💳 INSURANCE INQUIRIES
Do you take insurance?
Yes. We accept most major insurance plans, including:
Blue Cross Blue Shield (BCBS)- PPO, Blue Choice, Blue Options, HPN (High Performance Network), Anthem, Highmark, Federal, and Out of State BCBS as long as they're PPO
Aetna- All Aetna plans including HMO, PPO
UnitedHealthcare- PPO
Humana- PPO
Cigna- PPO, PBA
Do you take Medicare?
Yes. We accept both Traditional Medicare and Medicare Advantage PPO plans.
Do you take Medicaid or County Care?
No. Medicaid and County Care do not cover chiropractic care.
However, we offer affordable self-pay options and payment plans.
What if I don’t have insurance?
We offer flexible payment plans, CareCredit, and Cherry financing to help make care affordable.
Do you take auto accident, personal injury, or workers’ compensation cases?
Yes. We work directly with your attorney and insurance to make sure everything is covered.
💳 NO INSURANCE / NON-COVERAGE INQUIRIES
How much is chiropractic care without insurance?
Chiropractic care for new patients is $79.
This includes a consultation, chiropractic exam, and any necessary x-rays.
How much is neuropathy care for new patients without insurance?
Neuropathy care for new patients is $79.
This includes your consultation, nerve function exam, thermal circulation scan, x-rays, and a full report of findings (provided at your second visit).
Is Red Light Therapy covered by insurance?
No, Red Light Therapy is not covered by insurance. However, we offer a trial session for $79, which includes a 3D Body Scan.
Is decompression covered by insurance?
No, decompression is a self pay service for $60 per session.
Is high intensity laser therapy covered by insurance?
No, high intensity laser therapy is a self pay service for $60 per session.
How much is a massage without insurance?
A massage is $80 a session. However, it requires a chiropractic treatment plan as it is not a standalone service that we offer.
MISCELLANEOUS INQUIRIES
Are you a real person?
Not exactly—but close! Betty’s a real human on our team, and she’s been trying to clone herself because we’re swamped helping patients. We haven’t quite figured out the whole robot-body thing yet (that’s phase two), but for now, she gave me her voice so I could help out with the scheduling part. So while I’m technically AI, I work with the real team—and they read everything. If there’s something I can’t handle, they’ll jump in and take care of you, promise.
Can I speak to the owner or manager?
If this is a sales or solicitation call, we kindly ask to be removed from your list. Otherwise, I’d be happy to take a detailed message.