GENERAL INQUIRIES AND ANSWERS:

 

Where are your offices located?: We have two offices: Naperville and Wheaton. 

 

Our Naperville office is located at: twenty-one twelve  winding river drive suite 120 naperville Illinois which is on the intersection of Route 59 and 87th street in the building behind Walgreens.

 

Our Wheaton office is located at sixteen hundred north main street wheaton Illinois just a mile north from downtown Wheaton at the intersection of Main Street and Parkway drive across from the Walgreens

 

What are your naperville office hours?

Monday and Wednesday: 9AM to 1PM & 2PM to 6PM

Tuesday and Thursday: 8AM to 12PM & 1PM to 5PM

Friday: 8AM to 12PM

 

We are closed on weekends.

 

What are your wheaton office hours?

Monday and Wednesday from 9AM to 1PM & 2PM to 6PM

Tuesday and Thursday: 9AM to 12PM & 1PM to 5PM

Friday: 9AM to 1PM

 

Which doctor practices at the naperville location?

Doctor Kamal practices at the Naperville location

 

Which doctor practices at the wheaton location?

Doctor Tilson practices at the Wheaton location.

 

Do you provide transportation services?

We do not, however you may call your insurance company to see if they provide transportation.

 

What if I have a medical emergency?

If there is a medical emergency, you should hang up and dial 911 immediately.

 

 

SCHEDULING INQUIRIES AND ANSWERS:

 

Can I schedule just for a massage?

Massage is only available as part of a chiropractic treatment plan determined by the doctor. Since we’re a clinic—not a standalone massage center—new patients need to start with a consultation. If the doctor recommends massage as part of your care, the front desk will help schedule it for a future visit.

 

I’m a new patient. Can I schedule for a laser and/or a red light therapy appointment?

We require all new patients to schedule in for a consultation before scheduling laser or red light therapy appointments.

 

I don’t have insurance. How much will my chiropractic visit cost?

For self-pay chiropractic patients, we offer a $79 new patient special. That includes your consultation, exam, and any necessary x-rays—all at one flat rate on your first visit.

 

Do you offer any weekend appointments?

At the moment we are not open on the weekends, but I’d be happy to get you scheduled for another time that matches your schedule.

 

NEUROPATHY INQUIRIES AND ANSWERS:

 

What exactly do you do for Neuropathy?: We focus on healing nerves, not just covering up pain. Our program uses advanced medical technology, targeted nutrition, and therapies that improve blood flow and nerve repair. Most people are shocked to find out their pain meds or creams don’t actually stop the damage—they just mask it, which is why higher dosages are needed to cover up the pain as it gets worse.

 

How do I know if it’s really Neuropathy?: We run a nerve exam during your visit to see exactly how much nerve damage you have and how far it’s progressed. It’s measurable—and we’ll show you what’s going on so you can decide what’s next.

 

Can Neuropathy really be reversed?: If caught early, we’ve seen patients regain feeling, reduce pain, improve balance, and even sleep better. The key is to start before the damage becomes permanent. That’s why we’re reaching out now.

 

Do you treat [diabetic, chemotherapy-induced, idiopathic, etc.] Neuropathy?: Yes, we work with many types—diabetic, chemo-related, idiopathic, even more rare types like Charcot-Marie-Tooth. What matters most is how much nerve function is still left and how far it’s progressed. That’s what the exam helps determine.

 

How long does the visit take?: Your first visit takes about 75–90 minutes. The doctor will do a full exam, test your blood flow, and gather all the data. Then on your second visit, they’ll walk you through everything—what they found, how we can help, and what it would take.

 

Is neuropathy care covered by insurance?: Most people have at least some coverage for the first visit. We also have a flat $49 special if your plan doesn’t help much. Once you’re in, we’ll verify your benefits and go over everything clearly on your second visit—no surprises.

 

Do you use medication or injections?: No—what we do is non-invasive and drug-free. This isn’t pain management—it’s nerve restoration.

 

Do I need a referral?: Nope! You can book directly with us. In fact, most of our patients come to us because traditional care didn’t give long-term answers.

 

What kind of results do people usually get?: Every case is different, but many of our patients see big changes in their pain levels, balance, and daily life. What matters is what your nerves are doing—and that’s what we check first.

 

What if I live far away or out of state?: We actually have patients travel from all over—Texas, Florida, Pennsylvania, and more—because they’re looking for real solutions. In some cases, if they qualify, we can support them with at-home treatment after their initial in-person exam. That first visit helps us determine if that’s possible. If travel’s not an option, we invite you to follow us on social media for tips and updates—our network is growing, and we may expand near you soon.

 

What will the doctor do during my first neuropathy visit?

The neuropathy exam helps the doctor measure your sensory loss, check circulation, and understand what’s causing your symptoms. From there, they’ll go over your treatment options—unless the nerve damage has become permanent, which we can often prevent with early care.

 

What kind of treatment will I do for my neuropathy?

Neuropathy treatments depends on your condition’s severity, stage, and overall health. Options may include High Intensity Laser Therapy, biphasic nerve stimulation, oxygen therapy, electromagnetic red light, medical-grade supplements, nutritional support or other therapies. Some patients qualify for home care which is where medical equipment is shipped directly to patient's homes for treatment. The first step is to come in for the exam so the doctor can personalize your care plan.

 

Can I bring someone with me?: Absolutely. We recommend bringing anyone involved in your health decisions to both visits. That way everyone’s on the same page.

 

What if it’s already advanced?: Then you need to act fast. Even if you’ve lost feeling or have balance issues, our testing will show what nerves are still alive—and those can often be saved or improved.

 

"I’m not sure it’s Neuropathy.": That’s exactly why we test for it. The nerve scan shows how far it’s progressed and how much function can be saved. If it's not Neuropathy, the doctor will let you know.

 

"I’ve already tried everything.": I hear that a lot. Most people who come to us have tried meds, creams, injections, and still feel stuck. What we do is different—it’s about healing, not hiding symptoms.

 

"Is this a sales pitch?": Not at all. We don’t pressure anyone into care. This isn’t for everyone—it’s for people who want real answers, not just what’s ‘free’ through insurance. If you’re serious about walking better, staying independent, and finding long-term relief, this visit is the first step to clarity. We’re here to help you make the most informed decision possible.

 

"It’s probably too late for me.": That’s what a lot of people think—until they see their results. If you’ve still got nerves firing, there’s still something we can do. The sooner you test, the more options you have.

 

"It’s too expensive.": I get it—healthcare costs can be tough. But the cost of not treating this can be bigger: falls, hospital visits, nursing homes, and losing the ability to provide.  Sometimes we try to save money by neglecting our health but end up paying for a lot more. That’s why we work with insurance and offer affordable payment options for treatment.

 

"I don’t have time right now.": Totally understand—life is busy. The visit takes about an hour and a half, and we’ll work around your schedule. Just remember: time is what nerve damage steals most. The earlier we test, the better your outcome.

 

CHIROPRACTIC INQUIRIES AND ANSWERS:

 

Do you treat my condition (sciatica, headaches, back pain, etc.)?: Yes! We help with many conditions including sciatica, migraines, neck & back pain, knee & shoulder injuries, neuropathy, and more using chiropractic care, therapy, and advanced technology. The doctor will assess your condition and provide the best recommendations. 

 

How does chiropractic care work?: Chiropractic care realigns the spine & body to improve nerve, muscle, and joint function. This helps relieve pain, restore mobility, and promote natural healing.

 

Is chiropractic care just for back pain?: Not at all! Chiropractic care benefits the whole body, including neck pain, headaches, joint issues, stress relief, and overall wellness.

 

How soon will I feel better?: Many patients feel relief after just one session, while others improve over time. Every body is unique, and we focus on lasting results rather than quick fixes.

 

Is chiropractic care safe?: Absolutely! Chiropractic care is one of the safest, most effective ways to relieve pain and restore function. Our treatments are always tailored to your comfort level.

 

Do chiropractic adjustments hurt?: Adjustments are gentle, safe, and tailored to your comfort. Most patients look forward to their sessions because they feel relief during and after treatment!

 

Do you offer wellness or maintenance care?: Yes! Many patients choose regular adjustments as part of a proactive health routine to stay aligned, feel great, and prevent future issues.

 

Do you treat children and pregnant women?: Yes! We provide gentle chiropractic care for newborns, children, and expectant mothers to support healthy growth and comfort.

 

Is chiropractic care safe for seniors?: Yes! We use gentle techniques tailored for seniors to improve mobility, pain relief, and overall well-being.

 

Can I see a chiropractor for an emergency?: If this is a medical emergency, call 911. For acute pain, injuries, or flare-ups, we’ll do our best to schedule you ASAP.

 

PRICING INQUIRIES AND ANSWERS:

 

Do you take my insurance?: We accept most major insurance plans, including Blue Cross Blue Shield, Aetna, UnitedHealthcare, Humana, Cigna, and Medicare Advantage plans. When you upload your insurance card in your online registration form, the front desk will be able to verify your benefit coverage for you.

 

What if my insurance doesn’t cover chiropractic care?: No worries! We offer affordable cash options, flexible payment plans, Cherry, and CareCredit so you can start care right away without financial stress.

 

Do you accept Medicare?: Yes! We accept Traditional Medicare and Medicare Advantage plans from providers like BCBS, Aetna, Humana, and UnitedHealthcare.

 

Do you take Medicaid, County Care, or state insurance?: Unfortunately, Medicaid and County Care do not cover chiropractic services, but we have affordable cash plans, Cherry, CareCredit, and payment options so you can still receive the care you need.

 

Do you accept Worker’s Compensation, Personal Injury, or Auto Accident cases?: Yes! We specialize in Personal Injury and Auto Accident cases. We work directly with your insurance companies and your attorney, if you have one, to handle everything for you—so you can focus on your recovery.

 

How much is the initial chiropractic exam if I don't have insurance or if I haven’t met my deductible?: We’ve got you covered! Our New Patient Special is just $79 and includes: Consultation & Exam, X-rays (if needed), and your first day of treatment! The doctor will review your results and recommend the best care plan for you. If your insurance covers chiropractic, you won’t have to pay the $79—we’ll check your benefits for you!

 

How much is the initial neuropathy exam if I don't have insurance or if I haven’t met my deductible?:

For self pay, new neuropathy patients, we offer a $49 new patient special. That includes your consultation, nerve exam, thermal circulation scan, a set of x-rays, and a report of findings which is done on the second visit.